Frequently Asked Questions
Find simple answers about our handmade candles, home fragrance products, gifting, shipping and candle care. We have kept things clear, practical and easy to read.
About Harlequin Candles
Yes. Harlequin Candles are handmade in small batches with care.
Each product is poured, finished and packed by hand, giving your order a personal maker’s touch.
Harlequin Candles are made in Melbourne, Australia.
We create handmade candles, soy wax melts, reed diffusers and room mists for everyday homes and thoughtful gifting.
We focus on beautiful fragrance, handmade care and simple giftable packaging.
Our products are made in small batches and designed to feel special without being too fussy or overpriced.
Candles & Wax
Our candles are made with a coconut soy wax blend for a smooth finish, lovely scent throw and beautiful burn.
Our wax melts are made with 100% soy wax for easy, wick-free home fragrance.
Coconut soy wax is a plant-based wax blend made with coconut wax and soy wax. We love it for its smooth, creamy finish, gentle burn and beautiful fragrance throw, helping your candle feel lovely from the first light to the last.
Coconut soy candles are known for a cleaner, slower burn compared with many traditional paraffin candles, with less soot when cared for properly.
For best results, trim the wick before each burn and follow the candle care instructions.
Let the wax melt close to the edges of the jar on the first burn.
This helps the candle burn more evenly and reduces wax being left around the sides.
Frosting and wet spots are common with natural wax candles.
They are cosmetic only and do not affect the scent or burn of your candle.
Fragrance
We use premium Australian-made fragrance oils in our candles and home fragrance products.
They are not all natural, and we prefer to be honest about that. Our fragrance oils are phthalate-free, paraben-free, vegan-friendly and IFRA-approved.
Our products are designed to give a noticeable fragrance without being overpowering.
Scent strength can vary depending on the fragrance, room size and airflow.
Think about the mood you want to create.
Fresh, citrus, fruity, minty and floral scents are lovely for bright everyday spaces. Vanilla, lavender, coffee, warm spice, musk and smoky scents suit cosy rooms and quiet evenings.
Reed Diffusers, Room Mists & Wax Melts
Reed diffusers are a flameless way to fragrance your home while adding a stylish touch to the room.
The reeds absorb the fragrance and slowly release it into the air. Flip the reeds occasionally to refresh the scent.
Spray your room mist into the air when your space needs a refresh.
Avoid spraying directly onto polished surfaces, floors, leather, pets or delicate fabrics.
Place one wax melt cube in a suitable wax warmer and let it gently melt.
As it warms, the scent lingers and gently fragrances the room. Once the scent fades, let the wax cool before removing it and replacing it with a fresh melt.
Gifting & Packaging
Yes. Handmade home fragrance makes a thoughtful gift for birthdays, thank-you gifts, housewarmings, Mother’s Day, Christmas or a little treat.
Our candles and reed diffusers come in a signature Harlequin Candles canvas bag, while room mists and wax melts make lovely add-ons.
Yes. Our packaging is simple, protective and gift-friendly.
Candles and reed diffusers come in our signature Harlequin Candles canvas bag, while other items are packed with care so your order feels thoughtful, polished and ready to give.
Shipping & Orders
Yes, we ship Australia-wide.
You can send Harlequin Candles to yourself or as a gift anywhere in Australia.
We ship with Australia Post, and you’ll receive tracking once your order is packed and sent.
Delivery times depend on your location. Standard shipping is $9.99, free shipping applies on orders $99 and over, and Express Post is available at checkout.
Still have a question?
We are always happy to help. Please visit our Contact page to get in touch, or browse our handmade coconut soy candles to find your next favourite scent.