At Harlequin Candles, we want you to absolutely love your purchase!

While we don’t offer refunds or exchanges for change of mind, we’re here to help if something’s gone wrong.

You're entitled to a refund or exchange if your item has a major issue—such as:

- It’s faulty, damaged, or missing parts

- It presents a safety concern

- It’s significantly different from the description

- It doesn’t do what we promised or what you specifically asked for, and the issue cannot be easily remedied

If you’d prefer to keep the item, we may offer compensation for any reduction in value due to the issue.

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Proof of Purchase

Please keep your order number or confirmation email as proof of purchase—this helps us process any refunds or concerns quickly.

Got questions or need help? Reach out anytime through the Contact Us page. We're always happy to assist!